Welcome to use aigosoft's products. You can first find the answers to your questions in the Questions listed below or contact us directly for feedback.
No matter any problem about our products, we will solve it as soon as possible and provide you with the best service. Thank you for your support of our products!

Python3 prompts that api-ms-win-crt-process-l1-1-0.dll is missing. The reason is the lack of Windows Universal C Runtime

Solution 1: Download Microsoft’s official separate patch package and install it

Patch 1: KB2999226 Microsoft download link: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

Patch 2: KB3118401 Microsoft download link: https://support.microsoft.com/en-us/help/3118401/update-for-universal-c-runtime-in-windows

Note: Download the installation package corresponding to the operating system version.

Under normal circumstances, after downloading and installing patch 1 (KB2999226) and restarting the computer, the problem will be solved, and there is no need to install patch 2 (KB3118401).

The software uses the open source library ffmpeg. When the software prompts that the ffmpeg library is missing:

Solution 1: Re-download the complete software installation package from the official website, overwrite it and install it. When the virus or other software prompts that ffmpeg is abnormal, please click Trust All.

Solution 2: Download the latest ffmpeg runtime library from the ffmpeg official website and replace it in the ffmpeg directory of the installation directory.

Tip: ffmpeg is an open source library for audio and video encoding. Our software only uses its audio and video synthesis function, and there is no virus at all.


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